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Use our job application form if you do not have a resume and cover letter. Please send applications or resumes/cover letters to:

600-B East Gude Dr
Rockville, MD 20850

ATTN: HR

or

fax to 301 -217-0824

or

email to jobs@mcch.net with the job title in the subject line.


Director of Real Estate for Coalition Homes - Rockville

The CH Director of Real Estate is an experienced real estate professional with a graduate degree or minimum 5 years experience in multifamily real estate with a focus on affordable housing development and property management.  The Director will supervise the property manager and maintenance technician and be responsible for an annual budget in excess of $ 1M and asset management portfolio of approximately $13M. The focus of this position is to expand and manage the supply of permanent supportive housing and provide trauma informed property management services.  Coalition Homes currently owns and manages a portfolio of 96 properties which include moderately priced dwelling units and HUD 811 properties.

Duties and Responsibilities:

Affordable Housing Development:

Analyzes potential site acquisition and financing opportunities

Prepares responses to requests for proposals and solicitations for financing

Works with development team including preparation of development and operating budgets

Presents at meetings with partners and stakeholders

Identifies potential partnerships and opportunities to co-develop new projects

Asset and Financial Management:

Works with MCCH CFO to prepare CH financial reports

Assumes responsibility for asset management to include maintaining the CH loan portfolio and be a liaison to the County

Prepares annual budgets and monthly budget variance reports

Adheres to compliance and auditing reporting requirements

Property Management:

Manages tenant certifications and re-certifications required for rental assistance

Assumes responsible for annual HUD rent renewals and increases

Maintains  policies and procedures manual for facilities management

Oversee routine property management services including unit inspections and preventative maintenance

Collaborates with MCCH program staff to ensure tenant housing stability

Minimum Qualifications:

Bachelor’s degree required, MBA/MS, MURP or similar degree preferred

Applicant must be familiar with all aspects of real estate development process

Experience with Yardi or similar property management software preferred

Experience in residential property management including HUD Section 8 and HUD 811s

Excellent oral and written communication skills including public speaking

How to Apply: Send resumes to jobs@mcch.net type "Director of Real Estate" in the subject line.  


Program Director for Seneca Heights Apartments (SHA) - Gaithersburg

The SHA Program Director provides overall leadership and direction to Seneca Heights Apartments, a model award winning program utilizing the best practices of trauma informed care and harm reduction in a single-site permanent supportive housing program. This program is dedicated to serving the most vulnerable formerly homeless individuals and families throughout Montgomery County, MD.  The Program Director ensures that SHA operates as safe and secure affordable housing that provides high-quality supportive services and efficient operations focused on maintaining permanent housing stability for clients.

Duties and Responsibilities:

Leads all SHA programmatic, administrative and operational permanent supportive housing components.

Delivers support services using a trauma informed philosophy; and assisting tenants taking ownership of their community and empowering them to act in their own best interest, and ensuring that the rights of individual tenants are upheld along with the rights that all tenants have to a peaceful existence in the community.

Monitors and evaluates performance of a clinical team consisting of three Case Managers and a Clinical Director who provide intensive on-site services to residents. Provides direct supervision to the Clinical Director and acts as a coordinating support for the SHA Tenant Council.

Facilitates collaboration between Case Managers and Property Manager towards ensuring client housing stability.

Oversees tenant selection and rent calculations in accordance with federal Community Development Block Grant (CDBG) and HOME and Montgomery County Housing Initiative Funds (HIF) contractual policy and procedure requirements.

Provides direction and oversight of property management staff and works closely with the property management company to ensure compliance with local and federal regulations and rent calculations.

Responsible for grant compliance and reporting for local, state and federal partners, and functions as liaison between MCCH and Montgomery County contract monitors.

Ensures accuracy and completeness of all resident data in HMIS – Service Point.

Initiates and collaborates on the development of new program activities to enhance housing stability for residents; and trains staff on client clinical needs as well as MCCH vision, mission, protocols, and procedures.

Provides assistance with funding applications and program development as requested.

Ensures on call availability to provide guidance 24 hours per day.

Required Knowledge, Skills, and Abilities:

Master’s degree in a human services field, clinical license preferred.

Minimum of five years of supervisory experience.

Hands-on experience in social and human services field dealing with diverse populations.  Knowledge of effective strategies to work with addiction and dually diagnosis populations.

Knowledge of the methods and procedures of case management that include self-determination, harm reduction, trauma informed care and motivational interviewing.

Ability to negotiate and facilitate positive relationships between tenants and co-workers.

Understanding of the homeless assistance system and the needs of individuals and families who have experienced homelessness.

Ability to advocate for, and understand, the core principles of Housing First

Ability to manage the SHA program budget and maintain fiscal accountability.

Ability to comprehend and follow guidelines of federal, state and local grants and contract agreements; and to administer project-based rental assistance requirements.

Proficient in Microsoft applications including, Word, Excel, PowerPoint and Outlook.

 How to Apply: Send resumes to jobs@mcch.net type "Program Director" in subject line.   


Case Manager for Creative Housing Initiative Pilot Project (CHIPP) - Germantown 

Works with formerly chronically homeless, mentally ill, and dually diagnosed individuals in permanent supportive housing program. Provides an overall support system for the clients and refers them to local agencies in the county for vocational, educational, and health and human services. Supervises part time program assistant and oversees daily operations of the program.

Essential Duties and Responsibilities:

Assesses clients’ needs and appropriate services and assists in implementing service plans.

Maintains active caseload of clients who need intensive case management in 16 condominium units in one complex located inGermantown, MD.

Provides a wide variety of client services such as counseling regarding needed referrals and resources, providing life skills training to clients such as managing a budget, food preparation, diet, health maintenance, legal issues, and parenting skills, monitoring medication, ensuring they are safe and secure from internal and external elements, applies for entitlement benefits and provides transportation services for clients to scheduled medical and/or social services appointments.

Monitors client progress in substance abuse recovery and collaborates with treatment providers to address crises, relapse and harm reduction strategies as needed.

Participates in meetings with service providers including physicians/psychiatrists to help resolve conflict and to monitor progress and communicates regularly with staff psychiatrist.

Coordinates Representative Payee Program. Collaborates with property management (Coalition Homes) to address issues regarding units and to provide clinical input and support.

Maintains client files, active resource files. Collaborates with cost study team and assists in process of collecting cost data.

Responsible for completing psychosocial assessment and maintaining all pertinent program paperwork. Also completes client data for reporting purposes including accurate and complete entry of all date in HMIS Service Point..

Supervises Program Assistant, including completing ongoing performance plans as needed and administering annual performance evaluations.

Assesses clients in crisis and resolves conflicts. Develops interventions to resolve problematic behavior of clients.

Co-facilitates with Program Assistant occasional group activities for residents.

Acts as representative of MCCH in collaboration with other service providers. Liaison to MCDHHS at Germantown office location.

Other related duties as assigned. 

Required Knowledge, Skills, and Abilities:

Master’s Degree in human services-related field required. Minimum of two to four years of experience in social and human services or related field. Will consider combination of qualifications equal to educational and work experience.

Hands-on experience in social and human services field dealing with diverse populations.

Knowledge of principles, methods and procedures of case management.

Knowledge of principles, methods and procedures in handling addiction and dually diagnosis populations.

Ability to negotiate and maintain positive relationships with co-workers and clients.

How to Apply: Send resumes to jobs@mcch.net type CHIPP Case Manager in subject line. 


Case Manager for Partnership for Permanent Housing (PPH) - Rockville

Essential Duties and Responsibilities:

Provides case management to recently homeless families and singles in a permanent, scattered site supportive housing program. Utilize a trauma-informed care approach to identify and address issues precipitating homelessness.

Assist clients to maintain their housing through the effective application of harm reduction strategies.

Assist with reintegration into the community, independent living, and parenting skills.
Utilize solution-focused therapy techniques in combination with a strengths-based perspective to address challenges related to anger management, parenting, socialization, trauma, and domestic violence.

Provide education and support around budgeting practices to support financial solvency.
Link clients with appropriate community resources and assists in implementing service plans.
Maintain active caseload of 18-22 households; many clients need intensive case management which may decrease over time.

Formulate diagnostic impressions and refer to mental health treatment.

Assist clients with entitlement benefit applications and transportation.

Collaborate with outside treatment providers and other partner agencies.

Participate in meetings with service providers including physicians/psychiatrists to help resolve conflict and to monitor progress.

Work in conjunction with property management and private landlords to support clients in the areas of adherence to the terms of their leases, timely rental payments, and successful upkeep of their apartment units.


Required Knowledge, Skills, and Abilities:
 
Master’s degree in a human services field.
 
Hands-on experience in social and human services field dealing with diverse populations.
 
Knowledge of principles, methods and procedures of case management.
 
Knowledge of principles, methods and procedures in handling addiction, mental illness, and co-occurring diagnosed populations.

How to Apply: Send resumes to jobs@mcch.net type "PPH Case Manager" in the subject line.


Program Assistant for Veterans Affairs (VA) Safe Havens - Silver Spring

Essential Duties and Responsibilities:

The Program Assistant will provide social supports to enhance quality of life, daily living, recreation and life skills of homeless Veterans with severe and persistent mental illness or co-occurring substance disorders who reside in low-barrier Safe Havens emergency housing. The Program Assistant will support residents in problem solving and provide “listening ear” for resident concerns.

Monitor safety of residents and communicate any concerns to the Case Manager, House Managers, and Assistant Director.

Document interactions with residents via progress notes.

Arrange and provide transportation for residents to VA Medical Center, physicians, social service, outpatient treatment appointments and/or to community resources (i.e. grocery store, pharmacy, clothing bank, job fair, etc.).

Transport residents (in own vehicle or organization vehicle) to appointments and community locations as needed.

Provide emergency intervention in response to hostile situations and crises and follow protocol to address emergencies to include contacting Case Manager, Assistant Program Director, or calling 911 when applicable.

Organize, prepare, and facilitate group activities, recreation and outings with residents.

Along with the Case Manager, Program Assistant will supports clients as needed during transition to permanent housing including: coordinating, transporting, and educating the client about new housing.

Develop and facilitate trainings and workshops for clients that include tenant rights and responsibilities, housing discrimination, communicating with landlords and others.

Participate in regular staff meetings and organization’s staff retreat.

Maintain documentation of trainings, budgets, housing contacts, client contacts, and other pertinent information in accordance with agency and best standard practices.

Provide coverage to the houses when needed.

Provides administrative support to the Assistant Program Director including but not limited to coordinating receiving donations and assisting with donor functions.

Demonstrate positive role modeling for clients and house staff

Other duties as assigned by the Assistant Program Director

Required Knowledge and Skills:

Minimum of two years related experience. Will consider combination of qualifications equal to educational and work experience.

Certified in CPR and First Aid, the agency will provide this training.

Good organization and recordkeeping skills.

Ability to write routine reports and documents.

Bachelors Degree

Good problem-solving and communication skills

Ability to maintain fiscal and budgetary accountability.

Advocate for homeless population.

Good driving record and current driving license.

How to Apply: Send resumes to jobs@mcch.net type "Program Assistant" in subject line.


 

House Manager for Veterans Affairs (VA) Safe Havens- Darnestown

The House Manager is responsible for the security and functionality of the internal and external residential facility of the clients, to ensure a safe, comfortable, and clean environment. The position will support the Case Manager in assessing and providing resources to meet the needs of the residents.

Essential Duties and Responsibilities:

Ensures that clients are safe and secure from internal and external elements.

Delegates tasks to Residential Aides.

Provides a “listening” ear for clients/residents and facilitates conflict resolution, but ensures no clinical advice is given.

Provides transportation services for clients/residents.

Monitors client behavior and reports all pertinent information to the Case Manager and Program Director, if applicable.

Maintains the cleanliness and safety of the house; conducts fire drills.

Maintains inventory and budget for supplies, equipment, appliances, food, etc. and determines purchase/repair needs and sources vendors.

Purchases food and supplies for the house and residents. Ensures that the facility is fully stocked at all times.

Meets with county contractors to oversee structural and non-structural work to the house.

Conducts room checks and assigns tasks to residents. Addresses issues regarding non-compliance with chores among residents.

Co-facilitates house and staff meetings.

Maintains records such as staff time sheets, monthly schedule, shift log book, and filing. Approves staff timesheets in payroll system, making sure overtime hours are monitored and controlled.

Creates incident reports for Case Manager or Residential Aides.

Takes care of crises when Case Manager is unavailable. Provides emergency intervention in response to hostile situations and crises and follows protocol to address emergencies to include contacting Case Manager, Program Director and/or calling 911 when applicable.

Monitors medication of clients. Assists with filling/refilling prescriptions and filling weekly medication trays.

Primary supervisor for residential staff (Residential Aides). Is responsible for documentation of staff issues, ongoing performance evaluations and annual performance reviews.

Files and upkeeps program forms.

May be required to do minor repairs and landscaping to the facility.

Collects program fees and submits them to headquarters. Keeps petty cash and purchase records for Accounting.

Responsible for agency vehicle maintenance and upkeep.

Required Knowledge, Skills, and Abilities:

High school graduate or GED.

Minimum of two years related experience. Will consider combination of qualifications equal to educational and work experience.

Ability to write routine reports and documents.

Knowledge and experience in administering CPR and minor first aid.

How to Appy: Send resumes to jobs@mcch.net type "House Manager" in subject line.


Lead Case Aide Supervisor for Home Builders Care Assessment Center (HBCAC) men's emergency shelter - Rockville 

The Lead Case Aide Supervisor will provide supervision to case aides on shift and serve as a liaison between the Operations Manager and Case Aide Supervisors of the Home Builders Care Assessment Center.  The Lead Case Aide Supervisor will provide services in a fast paced trauma informed emergency shelter setting serving over 700 men experiencing homelessness each year.

Essential Duties and Responsibilities:

Provides supervision for all Case Aides on shift ensuring case aide duties are fulfilled.

Creates and administers performance evaluations and staff performance memos when applicable.

Trains new staff and provides orientation to mission, protocol and HBCAC-specific policies and procedures.

Responsible for updating and maintaining monthly medication monitoring forms (i.e. client medication forms).

Works with the Operations Manager to maintain staff schedule and ensure staff coverage.

Serve as point of contact when the Operations Manager is unavailable.

Knowledgeable about the County’s HMIS – Service Point.

Enter all client intake information into HMIS and make corrections as needed

Update HMIS bed listing daily.

Update and print daily sign in sheet

Prepare classification folders for case managed client files

Transfer client files from manila file folders to classification folders

Transfer inactive folders from the “active” file cabinet to the “inactive” file cabinet

Maintain and organize files in the file room

Updating and maintaining front office forms and public drives containing program documents

Available to provide on call guidance 24 hours per day when applicable.

Required Knowledge, Skills, and Abilities:

Bachelor’s degree preferred. Will accept High school diploma with a combination of qualifications.

Minimum 6 to 12 months related experience. Will consider combination of qualifications equal to educational and work experience.

Bilingual in Spanish and English preferred

Must have a valid driver’s license with a clean driving record

Previous supervisory experience required.

Knowledge and experience with data entry, Microsoft Office suite proficiency required.

Office Management experience preferred

Knowledge of office filing systems required

Ability to establish and maintain positive working relationships.

Basic understanding of harm reduction and trauma informed care and willingness to learn more

How to Apply: Send resumes to jobs@mcch.net type "Lead CAS" in subject line.

 


Weekend Case Aide Supervisor for Home Builders Care Assessment Center (HBCAC) men's emergency shelter - Rockville

Monitors the overall conduct and behavior of the residents in HBCAC, supervises case aides, and assists in meeting the basic needs of the residents.

Essential Duties and Responsibilities: 

Provides supervision for all Case Aides on shift ensuring case aide duties are fulfilled.

Creates and administers performance evaluations and staff performance memos when applicable.

Trains new staff and provides orientation to mission, protocol and HBCAC-specific policies and procedures.

Works with the Operations Manager to maintain staff schedule and ensure staff coverage.

Works closely with HBCAC Administrative team to ensure effective operation of the program and facility.  

Identifies potential problems in personnel management, availability of resources, and participates in the management and resolution of these problems.

Registers new residents into the facility.

Provides a “listening” ear for residents.

Maintains log notes that should document all important and relevant incidences and briefs next staff at shift change.

Monitors the conduct and behavior of residents, reporting any unusual circumstances and records critical incidents to Support Services Manager, Case Managers, Operations Manager, as well as the Program Director.

Provides emergency intervention in response to hostile situations and crises and follows protocol to address emergencies to include contacting the Program Director or Operations Manager and/or calling 911 when applicable.

Monitors medication of residents.

Provides transportation services for residents in situations where the case manager is unavailable.

Attends and participates in scheduled HBCAC staff meetings and trainings.

Facilitate house meetings when applicable

Responsible for facility maintenance, ensuring cleanliness, safety and operational integrity.

Additional duties as assigned by the supervisor

Required Knowledge and Skills

High school graduate or GED. Minimum 6 to 12 months related experience. Will consider combination of qualifications equal to educational and work experience

Previous supervisory experience preferred

Bilingual Preferred

Demonstrated proficiency of Microsoft Office Suite (word, excel, outlook).

Must have a valid driver’s license and clean driving record

Ability to write routine reports and documents.

Ability to solve problems, negotiate and deal with a variety of concrete variables. 

Knowledge and experience in administering CPR and minor first aid.

Ability to establish and maintain positive working relationships.

Knowledge of Best Practices including Trauma Informed Care and Harm Reduction

How to Apply: Send resumes to jobs@mcch.net type "Weekend CAS" in subject line. 

 


 

Maintenance Supervisor- Seneca Heights Apartments- Gaithersburg

The Maintenance Supervisor will complete work orders for apartment and community space related to heating, cooling, plumbing etc. Develops and implement a schedule for ensuring the cleanliness of the common areas both in and outside the building. This position is a live-in position located in Gaithersburg, Maryland and includes a one-bedroom rent-free unit.   

Essential Duties and Responsibilities:

Prioritize work orders

Maintain records of types and frequency of service requests received

Maintains inventory of equipment, tools and supplies 

Serves as on-call maintenance providing evening, weekend and holiday emergency services

Makes management approved purchases of supplies, equipment and services

Makes regular inspection of property

Meet with on-site Property Manager regularly to report on status of all scheduled work

Assist in move-in and move-out procedures

Make recommendations for contract services and supervise contract maintenance workers

Establish and implement a preventative maintenance schedule and maintain updated preventative maintenance information including location of extra parts for appliances, equipment serial numbers, service telephone numbers, etc.

Makes maintenance inspections and repairs on vacated apartments to ensure their proper operating condition and appearance upon move-in         

Keep workshop, utility room, and other storage areas clean, orderly and safe

Comply with and is knowledgeable of all state, county and federal rules concerning licenses and permits including OSHA

Identifies and provides solutions to any building hazards and/or liabilities and proactively mitigates risks

Maintenance Responsibilities:

Has thorough knowledge of power, water and gas turnoffs, clean-out traps, fire extinguishers and fire hydrants

Satisfies service request per work orders, following SHA procedures:

Enters residents units as convenient to make repairs and clean up thoroughly.  Observe condition of the unit and report any unusual circumstances. Leave notice of work performed in unit 

Assist with apartment make-ready procedures and all aspects of the property's maintenance, including grounds, preventative, corrective, deferred and emergency maintenance:

Maintain exterior public lighting, Clears gutters and downspouts, Repair structural wear and damage to buildings, Clean parking area, sidewalks, playground, hallways and common areas

Prepare vacant apartments, paints as needed, pick up trash on property and clean garbage rooms

Required Knowledge, Skills, and Abilities:

Minimum of five years experience with maintenance and/or property management

High school diploma.

Competency in simple household repairs and familiarity with water, heating and cooling machinery.

Ability to engage and train special needs population in taking care of their property.

Internal Candidates - Please follow the application process below to apply.

How to Apply: Send resumes to jobs@mcch.net type "Maintenance Supervisor" in the subject line. 


 

     
     

 

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